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Triple Cabin price: 2 x Adult, 1 x Child.
Quad Cabin price: 2 x Adult, 2 x Child.
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| Deck | Cabin Type | Cabin Code | Save up to | Single Cabin  | Twin Cabin | Triple Cabin | Quad Cabin | |||||
| Deck 1 - Dolphin Deck view | Large or Standard Inside Staterooms view | MM | 76% | $7858enquire now | $4464enquire now | $3771enquire now | N/A | |||||
| Deck 1 - Dolphin Deck view | Large or Standard Inside Staterooms view | N | $7858enquire now | $4464enquire now | $3771enquire now | $3425enquire now | ||||||
| Deck 1 - Dolphin Deck view | Large or Standard Inside Staterooms view | NN | 76% | $7858enquire now | $4464enquire now | $3771enquire now | $3425enquire now | |||||
| Deck 1 - Dolphin Deck view | Large or Standard Inside Staterooms view | M | 76% | $8056enquire now | $4563enquire now | $3837enquire now | N/A | |||||
| Deck 2 - Main Deck view | Large or Standard Inside Staterooms view | L | $8254enquire now | $4662enquire now | $3903enquire now | $3524enquire now | ||||||
| Deck 2 - Main Deck view | Large or Standard Inside Staterooms view | K | $8452enquire now | $4761enquire now | $3969enquire now | N/A | ||||||
| Deck 3 - Lower Promenade view | Large or Standard Inside Staterooms view | J | $8650enquire now | $4860enquire now | N/A | N/A | ||||||
| Deck 1 - Dolphin Deck view | Large Porthole View Stateroom view | H | 41% | $8848enquire now | $4959enquire now | N/A | N/A | |||||
| Deck 7 - Navigation Deck view | Large or Standard Inside Staterooms view | I | $8848enquire now | $4959enquire now | N/A | N/A | ||||||
| Deck 2 - Main Deck view | Large Porthole View Stateroom view | G | 41% | $9145enquire now | $5108enquire now | N/A | N/A | |||||
| Deck 3 - Lower Promenade view | Partially Obstructed View Stateroom view | DD | $10828enquire now | $5949enquire now | N/A | N/A | ||||||
| Deck 1 - Dolphin Deck view | Large Oceanview Staterooms view | FF | $14194enquire now | $7632enquire now | N/A | N/A | ||||||
| Deck 1 - Dolphin Deck view | Large Oceanview Staterooms view | F | $14491enquire now | $7781enquire now | $5982enquire now | N/A | ||||||
| Deck 1 - Dolphin Deck view | Large Oceanview Staterooms view | EE | $14788enquire now | $7929enquire now | $6081enquire now | N/A | ||||||
| Deck 2 - Main Deck view | Large Oceanview Staterooms view | E | $15085enquire now | $8078enquire now | $6180enquire now | $5231enquire now | ||||||
| Deck 2 - Main Deck view | Large Oceanview Staterooms view | DA | $15679enquire now | $8375enquire now | $6378enquire now | N/A | ||||||
| Deck 2 - Main Deck view | Large Oceanview Staterooms view | D | $15976enquire now | $8523enquire now | $6477enquire now | N/A | ||||||
| Deck 3 - Lower Promenade view | Large Oceanview Staterooms view | C | $16273enquire now | $8672enquire now | $6576enquire now | N/A | ||||||
| Deck 6 - Verandah Deck view | Verandah Suites view | BB | 41% | $18748enquire now | $9909enquire now | N/A | N/A | |||||
| Deck 6 - Verandah Deck view | Verandah Suites view | BC | $18748enquire now | $9909enquire now | N/A | N/A | ||||||
| Deck 6 - Verandah Deck view | Verandah Suites view | B | 41% | $21718enquire now | $11394enquire now | $8391enquire now | N/A | |||||
| Deck 6 - Verandah Deck view | Verandah Suites view | AA | $23698enquire now | $12384enquire now | $9051enquire now | N/A | ||||||
| Deck 7 - Navigation Deck view | Verandah Suites view | A | 41% | $24292enquire now | $12681enquire now | $9249enquire now | N/A | |||||
| Deck 7 - Navigation Deck view | Deluxe Verandah Suites view | S | 41% | $38548enquire now | $19809enquire now | $14001enquire now | $11097enquire now | |||||
| Deck 7 - Navigation Deck view | Penthouse Verandah Suites view | PS | 41% | $63496enquire now | $32283enquire now | $22317enquire now | $17334enquire now | |||||
*Please note: All prices featured are in AU dollars (unless otherwise stated), and include port taxes, government taxes and fees. Prices and availability are subject to change due to changes made by the Cruise Companies. | ||||||||||||
Cruise Itinerary
| Day | Ports of call | Arrival | Departure |
| 1 | Sydney | Sun, Oct 21 2012 18:30 | |
| 3 | Brisbane | Tue, Oct 23 2012 08:00 | Tue, Oct 23 2012 17:00 |
| 5 | Hamilton Island | Thu, Oct 25 2012 08:00 | Thu, Oct 25 2012 17:00 |
| 6 | Townsville | Fri, Oct 26 2012 08:00 | Fri, Oct 26 2012 17:00 |
| 7 | Cairns | Sat, Oct 27 2012 08:00 | Sat, Oct 27 2012 18:00 |
| 8 | Sherrard Island | Sun, Oct 28 2012 18:00 | Sun, Oct 28 2012 00:00 |
| 9 | Sherrard Island | Mon, Oct 29 2012 00:00 | Mon, Oct 29 2012 05:00 |
| 11 | Darwin | Wed, Oct 31 2012 10:00 | Wed, Oct 31 2012 20:00 |
| 14 | Komodo Island | Sat, Nov 3 2012 07:00 | Sat, Nov 3 2012 14:00 |
| 15 | Lembar | Sun, Nov 4 2012 08:00 | Sun, Nov 4 2012 17:00 |
| 18 | Exmouth | Wed, Nov 7 2012 08:00 | Wed, Nov 7 2012 17:00 |
| 20 | Fremantle (Perth) | Fri, Nov 9 2012 12:00 | Sat, Nov 10 2012 13:00 |
| 22 | Albany | Sun, Nov 11 2012 10:00 | Sun, Nov 11 2012 18:00 |
| 23 | Esperance | Mon, Nov 12 2012 08:00 | Mon, Nov 12 2012 17:00 |
| 26 | Port Lincoln | Thu, Nov 15 2012 08:00 | Thu, Nov 15 2012 17:00 |
| 27 | Adelaide | Fri, Nov 16 2012 08:00 | Fri, Nov 16 2012 23:59 |
| 28 | Kangaroo Island | Sat, Nov 17 2012 07:00 | Sat, Nov 17 2012 18:00 |
| 30 | Melbourne | Mon, Nov 19 2012 08:00 | Mon, Nov 19 2012 18:00 |
| 31 | Burnie | Tue, Nov 20 2012 08:00 | Tue, Nov 20 2012 16:00 |
| 32 | Hobart | Wed, Nov 21 2012 14:00 | Thu, Nov 22 2012 15:00 |
| 35 | Sydney | Sat, Nov 24 2012 07:00 | |
| Total length of cruise: 34 Nights | |||
TYPICAL ITINERARY
Set sail from Sydney on your 34-night Australia circumnavigation Cruise to:
Brisbane, Australia
Once a harsh penal settlement, Brisbane is now Queensland's dynamic capital city. A blend of steel and glass defines the skyline, while riverside delights - botanical gardens, promenades, cafes and markets - mesmerize at eye level.
Hamilton Island, Australia
One of the Whitsunday Islands in the heart of the Great Barrier Reef, Hamilton Island features coral reefs, sparkling beaches and clear blue-green waters. Take an excursion to view the wonders of the reef or visit the Koala Gallery Wildlife Experience and see kangaroos, koalas, wombats and crocodiles up close. Or simply wander the soft sand beaches and take in the tropical views.
Townsville, Australia
Townsville is a city on the north-eastern coast of Australia, in the state of Queensland. Adjacent to the central section of the Great Barrier Reef, it is in the dry tropics region of Queensland. Townsville is Australia's largest urban centre north of the Sunshine Coast, with a 2006 census population of 143,328, and a 2009–2010 estimated population of 185,768. Considered the unofficial capital of North Queensland, Townsville hosts a significant number of governmental, community and major business administrative offices for the northern half of the state.
Cairns, Australia
You may go "troppo" in Cairns, where lush rain forests run all the way down to the sea and jewel-toned fishes and giant, coral-encrusted clams populate the Great Barrier Reef.
Sherrard Island (Anchorage)
From the deck of your ship or from your private verandah, watch the sunset over Sherrard Island, part of Australia's Great Barrier Reef Marine Park. Lying between Torres Strait and Cairns, an overnight stay anchored off Sherrard Island is available on select Australia cruise itineraries.
Darwin, Australia
Your chance to experience Kakadu National Park, a huge, pristine sweep of aboriginal land teeming with crocodiles, water buffalo, the water-walking Jesus bird. Its delicate cave paintings date back an incredible 20,000 years.
Komodo Island, Indonesia
One of more than 17,000 islands that make up the Republic of Indonesia, Komodo Island is most famous for its resident Komodo Dragons. The remnant of a once widespread ancient order of monitor lizards, this giant reptile often measures up to 11 feet in length and can weigh more than 300 pounds. Komodo Island is volcanic in origin, with dramatic landscapes of craggy mountains, deep canyons, savannahs and rain forests.
Lembar, Indonesia
One of our "off the beaten path" destinations, Lembar is located on the island of Lombok, just east of Bali. With its slow pace, beautiful beaches, enchanting waterfalls, and Mount Rinjani, Indonesia’s second highest volcano, Lombok offers quite days amidst spectacular beauty. Discover Tanjung Aan near the Kuta Beach, where the sand looks like pepper; shop for local handicrafts and weavings in the islands small villages; and drink from the fountain of youth at Narmada Park.
Exmouth, Australia
Located on the North West Cape of Western Australia, the port of Exmouth is home to the wonders of Ningaloo Reef. Ningaloo Marine Park boasts hundreds of miles of beach fringed coast, where you can watch dolphins, manta rays, sea turtles and more. Away from the beach you’ll find an Outback range with caves and red rock gorges to explore
Perth (Fremantle), Australia
Located between the Indian Ocean and Australia's famed Outback, Perth and Fremantle are rich in Aboriginal and British colonial history. Explore historic Fremantle and modern Perth; visit the Swan Valley region for vineyard tours and witness koalas and kangaroos in their natural habitat; and travel to the Outback and watch a desert sunrise over Ayers Rock.
Albany, Australia
Albany lies on the dramatic scenic coast of Western Australia and offers great attractions for history buffs and nature lovers. Take the Amity Trail Heritage Walk and discover 19th century buildings including a convict labor hiring depot, cottages, churches and pubs. Explore nearby Torndirrup National Park to witness the incredible views of King George Sound and watch for whales off the coast.
Esperance, Australia
Noted for its award-winning beaches and Mediterranean climate, Esperance is an outdoor enthusiast's paradise. Located on the south shore of Western Australia, Esperance is the gateway to five national parks including Cape Le Grand National Park, which offers a picturesque coast of largely granite terrain and sheltered white sand beaches. The park is a popular spot for recreational fishing, four wheel off-road adventures, and hiking.
Adelaide, Australia
The capital of South Australia, Adelaide is a cosmopolitan city of wide boulevards, fertile gardens and diverse architecture. Discover the Anglican Holy Trinity Church and the Parliament House. Explore the collection of Aboriginal, colonial, and Melanesian art at the South Australian Museum. Stroll the historic Adelaide Central Market, or simply relax beneath a fig tree canopy in the Botanic Gardens.
Melbourne, Australia
A genteel city of Victorian buildings, verdant parks and a vibrant multicultural heart full of galleries, restaurants, fashionable boutiques - no wonder Melbourne has been named the planet's most livable city.
Burnie, Australia
On "Tiny Tassie," as the Aussies affectionately call Tasmania, find flora and fauna unique to the island: the infamous Tasmanian devil, the platypus, Huon pines more than 2,000 years old.
Hobart, Australia
The capital of Tasmania, Hobart lies along the Derwent River and is dominated by the breathtaking Mount Wellington. Stroll the harbor side docks to browse artist studios, relax at a local café, and visit the Tasmanian Museum and Art Gallery. Nearby, sample the famous wines of Coal River Valley or view the magnificent cliffs of Port Arthur.
OVERVIEW
Set sail from Sydney on your 34-night Australia circumnavigation Cruise onboard Holland America Line’s Volendam. Your 35-day cruise visits 16 different ports of call including Brisbane, Hamilton Island, Townsville, Cairns, Sherrard Island (Anchorage) , Darwin, Komodo Island, Lembar, Exmouth, Perth (Fremantle), Albany, Esperance, Adelaide, Melbourne, Burnie and Hobart.
INCLUSIONS
• 34 Night Cruise
• Private ensuite
• TV for in-cabin entertainment
• Complimentary toiletries
• In cabin safe
• Most meals and entertainment onboard
• Latest release movies (in cabin and on big screen)
• Choice of Bars and Lounges
| Vessel: Volendam | Length: 780ft |
| Year: 1999 | Beam: 105.80ft |
| Cruising speed: 23kn | All Main Meals Included: Yes |
| Bars/Lounges : 10 | Casino : Yes |
| Coin Operated Laundry: Yes | Crew: 588 |
| Dining: Traditional | Duty Free Shopping: Yes |
| Gross Tonnage: 63,000 | Gym: Yes |
| Indoor Pool: 1 | Internet facilities: Yes |
| Jacuzzi: 2 | Kids Club: Yes |
| Onboard Currency: USD | Passenger Capacity: 1432 |
| Show Lounge: 2 | Swimming Pools: 4 |
| 24 Hour Room Service |
OTHER INFORMATION
The beautiful garden theme of the Volendam is reflected in an artful floral motif throughout the ship's spacious public rooms and elegant staterooms. "Flowers" can be found in abundance in the forms of floral fabrics and tapestries, as well as huge vases of tropical floral arrangements and chrysanthemums. In addition to fresh flowers throughout the ship, Holland America Line has drawn on its collection of incredible artwork to enhance the interior of the ship's public spaces. Everything from pre-Columbian fetishes and sculptures to Renaissance-era fountains imported from Italy are included in its hallway galleries. At the heart of the ship an elegant sculpture by Luciano Vistosi, inspired by the myriad of moods and colors of a kaleidoscope, greets visitors in a soaring three-story atrium. Sail aboard the Volendam in 2009-2010 and explore Asia or Australia, New Zealand and the South Pacific. The Volendam also offers cruises to Alaska's Inside Passage and Glacier Bay.ABOUT Holland America Line
Holland America invites you to depart the everyday and experience cruising the world, with award-winning service, world-class dining and creative itineraries to enchant you on your next cruise holiday.
With more than 135 years of experience, Holland America Line is recognised as the undisputed leader in the cruise industry's premium segment. With the introduction of the 1,918-passenger ms Noordam in early 2006 and the new Signature Class vessel; the 2,104 passenger ms Eurodam in June 2008; Holland America Line's fleet has grown to 14 ships, offering nearly 500 cruises from more than 25 home ports each year. Itineraries range from two to 108 days and visit all seven continents, including new Australia/New Zealand and Asia sailings, world voyages and popular sailings to several ports in the Caribbean, Alaska, Mexico and Europe.
Holland America Line's $525 million, fleetwide Signature of Excellence enhancements feature new programs and amenities including the Culinary Arts Centre presented by Food & Wine magazine - a state-of-the-art onboard show kitchen where more than 60 celebrated guest chefs and culinary experts will provide cooking demonstrations and classes. Features also include the Explorations Café powered by the New York Times, teens-only activity areas and all new cabin amenities highlighted by flat-panel TVs and plush-top Mariner's Dream Beds.
Deluxe Verandah Suites
- 556 sq. ft. Suite with verandah
- Two lower beds convertible to one king-size bed
- Whirlpool bath & shower
- Large sitting area
- Dressing room
- Private verandah
- One sofa bed for two people
- Mini-bar, refrigerator
- Floor-to-ceiling windows
Large Oceanview Staterooms
- 197 sq. ft stateroom
- Two lower beds convertible to one queen-size bed
- Bathtub & shower
- All DD-category staterooms have partial sea views
- All HH-category staterooms have fully obstructed views
- G and H cabins may have portholes instead of windows
- All FF-category staterooms also have 1 sofa bed & pullman upper
Large or Standard Inside Staterooms
- 182 sq. ft stateroom
- Two lower beds convertible to one queen-size bed and shower.
- All L-, N- & NN-category staterooms also have 1 sofa bed & pullman upper.
- All M- & MM-category staterooms also have 1 sofa bed.
Penthouse Verandah Suites
- 1159 sq. ft. with verandah
- Bedroom with 1 king-size bed
- Oversize whirlpool bath & shower
- Living room, dining room, dressing room
- Private verandah, pantry
- One sofa bed for two people
- Mini-bar, refrigerator
- Guest toilet
- Floor-to-ceiling windows
Verandah Suites
- 292 sq. ft. with verandah
- Two lower beds convertible to one queen-size bed
- Whirlpool bath & shower
- Sitting area
- Private verandah
- Mini-bar, refrigerator
- Floor-to-ceiling windows
- All A-category staterooms also have one sofa bed
Volendam
Deck 1 - Dolphin Deck
Large or Standard Inside Staterooms
- 182 sq. ft stateroom
- Two lower beds convertible to one queen-size bed and shower.
- All L-, N- & NN-category staterooms also have 1 sofa bed & pullman upper.
- All M- & MM-category staterooms also have 1 sofa bed.
Large Oceanview Staterooms
- 197 sq. ft stateroom
- Two lower beds convertible to one queen-size bed
- Bathtub & shower
- All DD-category staterooms have partial sea views
- All HH-category staterooms have fully obstructed views
- G and H cabins may have portholes instead of windows
- All FF-category staterooms also have 1 sofa bed & pullman upper
- Features impeccable service and an extensive wine list. Five-course menus include continental cuisine, vegetarian and low-carb options.
Located on Deck 5 - Upper Promenade deck
- Offers a relaxed ambiance for all three meals and features a variety of fresh, cooked-to-order specialties.
Located on Deck 8 - Lido Deck deck
- This intimate reservations-only venue offers an elegant, sophisticated dining experience. Featuring premium Sterling Silver beef, inspired seafood dishes and many select wines rated "Excellent" by Wine Spectator - as well as distinctive Bvlgari® china, Riedel® stemware and Frette® linens.
Located on Deck 4 - Promenade deck
Sports and Spa
- Sit back, relax, and bask in the cruise experience while being pampered to your heart's content.
Located on Deck 8 - Lido Deck
- Work out on the high seas in a state-of-the-art fitness centre complete with machines, free weights, cardio equipment and a personal training consultant. Afterwards, re-hydrate yourself at the juice bar. On offer are carrot, apple, pineapple or vegetable blends.
Located on Deck 8 - Lido Deck
- Features heavenly beauty and wellness rituals. Enjoy a facial, hot stone massage, steam in a thermal suite and have your hair and nails done for a special evening.
Located on Deck 8 - Lido Deck
Casino
- Spin the wheel, roll the dice, and make a date with Lady Luck in the lively casino.
Located on Deck 5 - Upper Promenade
Kids Club
- Dedicated youth facilities and activities for kids ages 3 to 12
Located on Deck 9 - Sports Deck
Bars and Lounges
- Offers sweeping 270° views during the day, and a hip, fashionable nightclub each evening.
Located on Deck 9 - Sports Deck
- Rich reds and gleaming brass -- these are the essential ingredients for the understated elegance of the Explorer's Lounge. This meeting place for friends old and new offers intimate seating for small gatherings.
Located on Deck 5 - Upper Promenade
- Features talented vocalists, dancers, illusionists, comedians and variety acts
Located on Deck 4 - Promenade
- At your service is the Neptune Lounges Concierge, exclusively available to Penthouse and Deluxe Verandah Suite guests. Relax here over breakfast pastries with your favourite newspaper, or gather for evening hors d'oeuvres and cocktails in this timeless, genteel setting.
Located on Deck 7 - Navigation Deck
- Warm wood tones and maritime motifs bring seasoned seafarers to the Ocean Bar.
Located on Deck 5 - Upper Promenade
Art Classes
The state-of-the-art demonstration kitchen offering interactive gourmet cooking lessons taught by Master Chefs or culinary guests.
Located on Deck 4 - Promenade
Swimming
- Warm days with light, salty breezes are made for lounging poolside with an icy beverage in one hand and an epic novel in the other. Does this count as doing something or doing nothing? You'll soon know...
Located on Deck 8 - Lido Deck
Volendam Photos
TERMS AND CONDITIONS FOR THIS CRUISE
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or the cruise operator's error. In such a case, if you make a reservation enquiry with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website. When making a reservation via this website or over the phone, we ask you to agree to the terms and conditions displayed. Your reservation and cruise holiday will be governed by the terms of the agreement and any other documentation or information provided to you before you depart. Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking. Refunds will not be made for bookings cancelled due to inclement weather. We strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of Victoria and the jurisdiction of the Victorian courts.
Booking information
To reserve a cabin(s), you must complete our reservations enquiry form which is easy to follow and secured with the latest encryption technology. Once we receive your enquiry, we will contact you via phone or email, to advise of availability and confirm the final price is correct. A booking is confirmed when you have been emailed a confirmation notice and at this stage the deposit is processed on your credit card or your bank deposit has been received. Your deposit then becomes subject to the cancellation policy of the cruise line and Cruise Republic. These are stated in the terms and conditions.
When your booking has been confirmed we will send you your cruise booking number for the cruise line. Once you receive your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date without incurring a penalty. If you are booking via phone, please first make sure you have read the terms and conditions. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the customer to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on/via this website you acknowledge that we disclose your information to your selected Cruise Ship company/operator.
Amendments
Once you have paid a deposit against your cruise, any changes made to the booking will incur an amendment fee of $25 plus and applicable fees set you by the cruise line. Please see the Cruise Company's terms and conditions for cancellation and amendment policy.
Cancellations
Once a deposit is made towards your cruise holiday it is deemed that you have accepted our terms and conditions, so are subject to any cancellation fees. Bookings canceled after the deposit is paid, will incur a cancellation fee of $200. Plus any additional cancellation fees set out by the cruise line. Please see the Cruise Company's terms and conditions for cancellation and amendment policy.
Payments
Payments towards your cruise holiday made by credit cards are subject to a transaction fee of 2.5%. Cruise Republic accept Visa and Mastercard Cards only. Payments made by bank deposit do not incur any transaction fees nor do payments made using the BPAY payment system.
Privacy
Privacy of your information is an absolute priority to us. When you book we request whether you are interested in receiving further offers from us. If you decline, we will not email you with such offers. We also always give you the opportunity to unsubscribe and opt out of receiving these emails. We treat your details as confidential and we NEVER disclose your information to third parties other than the supplier who is fulfilling your cruise holiday.
Deposit In order to reserve a cabin, the full deposit amount must be received prior to the expiry date and time of the option as shown. The amount includes a Holland America Line administration fee of A$110 per person. If a deposit (including any Cancellation Protection Plan if required) is not received by the due time / date, the booking will automatically cancel. Final payment is due at 76, 91 or 121 days depending on destination/length of cruise. Refer to the below cancellation penalties to determine when final balance will be due. Once booked, your fare is only subject to any increased taxes, which will be added to the fare or to your on board account. Sometimes we will release special fares. These can be offered and withdrawn at any time. If you decide to change to one of these fares, you will need to cancel your existing booking and our cancellation policy will apply. CPP (the Cancellation Protection Plan) allows you to cancel for any reason up to 24 hours prior to the cruise departure and receive a refund equal to 80% of the applicable cancellation fee. In addition Holland America Line assumes US$500 of liability for lost, damaged or delayed baggage subject to the limitations of the baggage policy. While CPP is optional it must be booked and paid for at the time of deposit, and is non-refundable. The CPP is not travel insurance and Holland America Line advises passengers to seek additional travel insurance. The price of CPP varies between destinations and sailings. In the event of a cancellation Holland America Line will deduct A$110 per person administration fee paid with the deposit, from the final balance. Please note: This fee is charged regardless of whether or not CPP is purchased. In addition Holland America Line will apply the cancellation fees shown below for guests who cancel for any reason, including medical or family related reasons. Parameters for penalties vary dependant upon below categories Category 1 - 76 days* Category 2 - 91 days* Category 3 - 121 days* Category 1 - 76 days* Category 2 - 91 days* Category 3 - 121 days* NB: Cancellation fees apply to the entire cruise booking, including cruise fare, non-discountable amounts (NDA’s). Holland America Air Fare Supplement (if applicable), transfer services, pre/post cruise vacations and tour packages. Please note: * For services included in your booking that are not provided by Holland America, additional cancellation fees may be incurred. *Travel Professionals may impose their own cancellation fees. For any amendments to your travel arrangements after the due date for final payment, a fee will be charged per person. Amendment fees are not charged for stateroom upgrades, unless travel documents need to be reissued. There are 2 sittings for dinner. Dinner times are 5:45pm & 8:00pm. For Alaska cruises, dinner times are 5:30pm & 7:30pm. You may request any sitting time, table size and with whom you wish to sit. Dining times will be requested or waitlisted at the time of booking. Table numbers and sizes are on a request basis only with the final assignment to be managed by the Maitre d on board. On most sailings, Holland America has introduced a new innovative dining concept, ‘As You Wish Dining’. This is not available on World Cruises or segments. Cruise documents are prepared in the USA and will be sent to you approximately 21 days prior to sailing. It is most important that all reservations be made in the full passport name of the passengers. If a name change is required after documents have been issued a fee of A$100 per person will be charged for a reissue. Holland America has introduced e-documents. Holland America Line do not provide advice regarding passports and/or visas. However all guests are required to carry a passport usually valid for 6 months after disembarking the ship, and any necessary visas. Please contact your nearest consulate for the most up to date information regarding visas. As to immunisations, please check with a travel medicine specialist or local health department for specific recommendations and/or requirements. We recommend the use ofwww.smartraveller.gov.au for advice in these areas. (Gratuities) The Hotel Service Charge is paid entirely to the Holland America staff to recognise the efforts of all the crew in every aspect to ensure the cruise meet the highest standards. Currently the additional charge is US$11* per guest per day which is automatically add to each guest’s shipboard account. If the service exceeds or fails to meet the expectation, you can adjust this amount at the end of the cruise on settlement of the account. A 15%* service charge is automatically added to bar charges and dining room wine purchases. *Charges correct as of 4 November 2008, and are subject to change without prior notice. When booking a GUARANTEED (GUAR) stateroom, guests are guaranteed the best cabin available within the category booked. For example, passengers booking a guarantee oceanview stateroom are guaranteed a cabin with an ocean view. The cabin may be located on any passenger deck of the ship, but you will be guaranteed AT LEAST the category for which you paid, or the best available BETTER cabin on a better deck or higher category. You will receive your cabin assignment when you check in for your cruise. Please note that oceanview cabins may be obstructed. Travelling with Holland America Line is one of the best vacation values around. The cruise fare includes accommodations aboard an elegant Holland America cruise ship, most meals and entertainment on board the ship. Not included, however, are items of a personal nature or optional programs or optional activities, such as alcoholic beverages, soft drinks, laundry and dry cleaning (some exceptions apply), shore excursions, ground transfers, medical, barber and beauty shop services. A modest service charge applies to meals at any specialty restaurant. U.S. government security regulations require Holland America Line to submit certain guest information to law enforcement authorities in advance to departure. To meet this requirement, Holland America Line must have the necessary information in their records at least 2 hours before departure. If they do not have your information by this deadline, guests will be unable to sail. Guests are urged to complete the Online Check-in process before leaving home. Guests who wait to check in at the terminal will risk being unable to sail even if they arrive at the terminal before the vessel leaves. Guests will be responsible for all costs incurred to join the vessel at the next port. Holland America Line 2009 Terms & Conditions
Finals
Fare changes
Cancellations
Non Refundable Fares:
76 – 0 days prior to travel - 100% of Gross Fare
* Applies to Alaska, Hawaii, Canada / New England, Caribbean & Mexico, Europe Cruises 11-30 days, excluding all Prinsendam European Cruises, Panama Canal. NB: Holidays sailings will fall into category 2
90 – 0 days prior to travel - 100% of Gross Fare
* Applies to South America; Australia / New Zealand; Australasia, Statendam Inca Cruise 27 days (including sectors),
Prinsendam European Cruises, Rotterdam Pan-America & Panama Canal, all Holiday sailings
120 – 0 days prior to travel - 100% of Gross Fare
* Applies to Grand World Voyage and sectors, Panama Canal, Prinsendam Amazon Cruise 36 days (including sectors), Ryndam Hawaii Tahiti & Marquesas Islands, Maasdam Voyage of the Vikings including sectorsRefundable Fares:
76 – 57 days prior to travel - Loss of deposit
56 – 29 days prior to travel - 50% of Gross Fare
28 – 16 days prior to travel - 75% of Gross Fare
15 days or less prior to travel - 100% of Gross Fare
* Applies to Alaska, Hawaii, Canada / New England, Caribbean & Mexico, Europe Cruises 11-30 days, excluding all Prinsendam European Cruises, Panama Canal. NB: Holidays sailings will fall into category 2
90 – 64 days prior to travel - Loss of deposit
63 – 43 days prior to travel - 50% of Gross Fare
42 – 22 days prior to travel - 75% of Gross Fare
21 days or less prior to travel - 100% of Gross Fare
* Applies to South America; Australia / New Zealand; Australasia, Statendam Inca Cruise 27 days (including sectors),
Prinsendam European Cruises, Rotterdam Pan-America & Panama Canal, all Holiday sailings 2
120 – 91 days prior to travel - Loss of deposit
90 – 76 days prior to travel - 60% of Gross Fare
75 days or less prior to travel - 100% of Gross Fare
* Applies to Grand World Voyage and sectors, Panama Canal, Prinsendam Amazon Cruise 36 days (including sectors), Ryndam Hawaii Tahiti & Marquesas Islands, Maasdam Voyage of the Vikings including sectorsAmendments
Dining
Documentation
Passports / Visas / Immunisations
Hotel Service Charges
Guarantee Staterooms
Cruise Fares
Check-In Procedures:
Victoria Business Licensing Authority Licence Number: 32868
We are a member of the Travel Compensation Fund - (Federal Government)
Licence Number: 9689